Research — 10/27/08

10/27/08

Global Slowdown Boosts Free CRM Packages
IDM.net.au - Surry Hills,NSW,Australia
October 27, 2008: According to CRM software provider SalesPush.com, the current economic quagmire is giving free CRM software solutions a leg up,
JobBlogs’ Social CRM - Highly Innovative SaaS Offering
PR-CANADA.net (press release) - Murino,Montenegro
JobBlogs, a highly innovative SaaS (Software as a Service) offering is the first product to blend CRM and Project Management with the concepts of a social
Forrester ranks Microsoft Dynamics CRM ahead of Salesforce.com
By Data4Experts(Data4Experts)
Recently, Forrester announced the results of its rankings for its CRM Sales and Customer Service Wave reports. Forrester ranked Microsoft Dynamics CRM as the #1 solution in the Direct Sales Management category,
CRM - Customer Relationship Management
By Gregory Burrus
Customer relationship management (CRM) is a term applied to processes implemented by a company to handle its contact with its customers. CRM software is used to support these processes, storing information on current and prospective
Deploying Sugar CRM Software on Logical Domains for Increased
Satish Vanga’s Sun BluePrints Online paper “Deploying Sugar CRM Software on Logical Domains for Increased Scalability” explores the use of Sun’s Logical Domains technology and the Sun SPARC Enterprise T5440 server to provide a scalable

Employees’ affective commitment to change: The key to successful
By Philip Shum, Liliana Bove, Seigyoung Auh
Purpose – Although organizational change is inevitable with customer relationship management (CRM) implementation, very little is known about how this change affect employees, and how their actions in turn influence the success of CRM

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